Services
Pre-negotiating the reality.
Most payment failures are signed into the contract years before they happen. We engage early to structure the commercial and technical obligations before the ink dries.
Core workstreams
Workstreams
Audit partner contracts for technical debt
We read the commercial terms with an engineering eye. We surface misalignments in liability, evidence requirements, and reversal logic before signatures are applied.
Design systems for failure, not just the happy path
Every dependency (bank, PSP, scheme, rail) is mapped with defined operating responses to breaks and timeouts.
Write the manual for when automation fails
Explicit escalation paths, evidence collection procedures, and recovery steps so operations can function without heroic intervention.
Detailed capabilities
Capabilities
Bank / PSP / acquirer evaluation
Objective assessment against your constraints: geography, underwriting posture, dispute philosophy, reporting depth, and operational overhead.
End-to-end payment flows
Authorisation, capture, refund, dispute, and reconciliation flows with clear boundaries and handoffs between all parties.
Control matrices & evidence definition
We make “owned” explicit: who controls what, and what immutable evidence proves compliance.